★    KEY TERMS

caller 打電話者

answer the phone 接聽電話

put someone through 為人轉接

on the line/on the phone 電話中

take a message 為人留言

★    I’ll put you through. 我為您轉接。

May：Good morning. Sky-High Travel. This is May speaking. How can I help you?

早安，高空旅遊。我是梅。很高興為您服務。

Caller：Hello. Is Graham available, please?

您好，請問葛拉漢在嗎？

May：Graham who? Do you know his surname?

哪一位葛拉漢？請問您知道他的姓嗎？

Caller：Motson. Graham Motson in the ticketing department.

默生。票務部的葛拉漢．默生。

May：I'll put you through.

好的，我為您轉接。

Caller：Thanks a lot.

謝謝。

★     Can I take a message for her? 需要幫她留言嗎？

Zola：This is Zola speaking.

我是左拉。

Edward：Is Nancy Tudor there?

請問南西．帝舵在嗎？

Zola：Sorry, Nancy’s in a meeting. Can I take a message for her?

很抱歉，南西正在開會。需要幫她留言嗎？

Edward：Yes. could you ask her to call Edward, please? She’ll know what it’s about.

好的，可以請她打電話給愛德華嗎？她知道是什麼事。

Zola：Sure, I’ll do that. Does she have your number?

好的，我會轉告，她有您的電話號碼嗎？

Edward：I think so, but I'll give it to you. It's 0915-853822.

我想應該有，不過我還是給你好了：0915-853822。

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※本文節錄自《彩圖實境生活英語Just Say It（32K軟精裝+2MP3）》

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