★Susan is taking orders for shoes.
蘇珊正在接洽鞋子的訂單。

S: Good afternoon, Ethershoe headquarters, may I take your order?
午安，這裡是Ethershoe 總公司，請問您要訂購什麼嗎？

C: Yes, I'd like to order twenty pairs of women's shoes and thirty pairs of men's shoes. I've got a question though—do your sizes run small?
是，我要訂20雙女鞋，還有30雙男鞋。我有個疑問，那就是你們的鞋子版型有偏小嗎？

S: No, the sizes are accurate. Now, what sizes do you want?
沒有，尺寸是準確的。請問您要什麼尺寸的？

C: I'd like five each of the women's six and a half, seven, eight, and nine. For the men's, let's do five each of seven through twelve.
女鞋我要六號半、七號、八號跟九號各五雙，男鞋則是從七號到十二號各五雙。

S: Great. And colors? For women, we have pink, yellow, and sage green. For men, we have yellow, blue, and sage green.
很好，那顏色呢？我們女鞋的顏色有粉紅、黃與灰綠色。男鞋則有黃、藍與灰綠色。

C: How about a mix of all the colors?
所有顏色都各來幾雙如何？

S: That's easy. Now, let me get your address.
這還不簡單。請給我您的地址。

C: No problem. It's 134 Portsmouth Drive, Victoria, BC, Canada, and the ZIP code is V9C 1R9.
好。地址是加拿大卑詩省樸茨茅斯路134號，郵遞區號是V9C 1R9。

S: OK, great. And will you be paying by credit card?
好的。請問您是要刷卡嗎？

C: Yes.
是的。

S: And before I take your credit card information, is your billing address the same as your shipping address?
在我與您確認您的信用卡資料前，請問您的帳單地址跟送貨地址是同一個嗎？

C: Yes, it is.
是一樣的地址。

S: Thanks. We'll send you the invoice with your shipment, then. Now, let me get your payment information. Can you tell me the card type and the expiration date?
感謝您，那麼我們會將出貨單連同貨物一起寄給您。現在我要詢問您的付款資訊，可以麻煩您告訴我您的信用卡類型與到期日嗎？

※本文節錄自《辦公室英語會話必勝課：職場溝通即戰力（20K+寂天雲隨身聽APP）》
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